Is there a cost associated with the program?
The RightTrack program runs on the Liberty Mutual Mobile app, which is free, but like other apps on your phone, it uses data. Applicable data charges will be the responsibility of the smartphone owner.

What is a driving score?
RightTrack creates a score by evaluating your driving habits. That driving score will be used to create your customized price. Your driving score will appear in the app and be applied to your policy either after you complete the 90-day program or at renewal.

Which driving behaviors affect my driving score?
The driving behaviors observed by RightTrack that can affect your driving score include braking, phone usage, driving speed, and time of day tracked in most states. In some states, the driving behaviors observed by RightTrack include braking, acceleration, and the time of day that you drive.

How can I view my driving performance?
At any time while we are monitoring your driving, you can review your driving patterns and see your driving score by monitoring the RightTrack dashboard in the app.

Will the driving score transfer when I add or replace a vehicle on my policy?
Yes. If you change or add new vehicles at any point, we will apply your driving score to those vehicles.

What driving data is collected?
A complete list of collected data can be viewed at Telematics-Data. This list will be updated as the data we collect changes. We may use the data in connection with any insurance claim, including for purposes of reporting, investigating and adjusting such claim(s), as permitted by law. We may also use the data for underwriting purposes and, on an aggregate basis, for research purposes. We reserve the right to collect data as long as the technology is in use and may retain the collected data indefinitely, subject to state requirements. Please refer to the RightTrack Terms & Conditions and Accident Assistance Terms & Conditions for additional details on how Liberty Mutual protects your privacy.